A recent study conducted by the Retail Council of Canada revealed that an overwhelming 95% of retailers consider organized crime as the most significant threat to their businesses. This threat has resulted in a staggering $9.2 billion loss for retail establishments in 2023, nearly doubling from 2018.
Rui Rodrigues, executive advisor of the Loss Prevention Research Council (LPRC), emphasized the alarming rise in retail crime across Canada in recent years. Partnering with the RCC, they surveyed over 20,000 retail businesses, shedding light on the severity of the issue.
One victim, Roger Azuelos, shared his harrowing experience of losing nearly $5,000 to a three-person theft ring at his store, Emmanuel Men’s Clothing. The thieves exploited a moment of distraction to steal from Azuelos, leaving him shocked and financially burdened.
The RCC engaged in targeted police operations, seizing 121 weapons and apprehending repeat offenders. Rodrigues highlighted the increased collaboration with police services in Quebec and announced a forthcoming national blitz aimed at combating retail crime effectively.
Shoplifting emerged as the second most concerning threat, with 87% of respondents expressing worry, followed by return frauds at 56%. The study also revealed a concerning 61% uptick in theft-related violence, with over three-quarters of retailers acknowledging the escalating violence within their stores.
Michel Rochette, president of the RCC Quebec, emphasized that retail crime is a pervasive and organized issue affecting businesses of all sizes. The RCC advocates for changes in the criminal code and bail reform to curb organized retail crime effectively.
Retailers are proactively investing in CCTV technology, showcases, and security personnel to enhance store security amidst the rising threats of organized crime. Collaborative efforts and legislative reforms are vital to safeguarding businesses and reducing the impact of criminal activities.