Toronto Hydro is working diligently to restore power to customers in the Moss Park area of the city after an unexpected outage. Over 24 hours since the incident was first reported, nearly 600 customers remain without power. The utility has pinpointed an underground cable fault as the cause of the disruption.
According to Toronto Hydro, the outage is believed to have stemmed from a third-party dig-in at an active construction site near the area. Repair efforts are underway, but the process is proving to be complex and time-consuming due to the nature of the fault and its location.
Despite the challenges, Toronto Hydro is striving to have power fully restored by Thursday morning, although the exact timeline remains uncertain. Customers in the affected area, spanning from Queen Street East to Front Street East, and from Jarvis Street to Parliament Street, are encouraged to stay updated via the utility’s online outage map.
The teams at Toronto Hydro are working tirelessly to resolve the issue and appreciate the understanding and patience of those impacted by the prolonged outage.