Linda Gauthier’s Frustrating Hospital Stay Highlights System Challenges
Linda Gauthier, a prominent disability rights activist and senior consultant, found herself in a distressing situation when she arrived at Montreal’s CHUM hospital at 5 a.m. on a Sunday due to pain in her left ankle. Despite being diagnosed with a micro-fracture and cleared for discharge by 4 p.m., Gauthier faced a significant hurdle in leaving the hospital due to the absence of her wheelchair and specialized transport.
As hours passed, Gauthier expressed her frustration, stating that without the necessary assistance, she was prepared to stay overnight at the hospital. It wasn’t until 32 hours after her arrival and 21 hours after being discharged that she finally made it home, emphasizing the challenges she faced during her prolonged wait at the hospital.
Gauthier’s experience shed light on the strained conditions at the CHUM, with a high occupancy rate for stretchers and a crowded emergency room. Despite the availability of ambulances across the city, Gauthier remained stranded, underscoring the pressing need for improvement in the healthcare system.
Keyphrase: hospital patient experience



