Delays in TTC Subway System Slow Implementation of 5G Cellular Service in Toronto
Toronto’s subway system has been experiencing delays in the implementation of 5G cellular service due to issues such as asbestos cleanup, tight work schedules, and other TTC setbacks. The Toronto Transit Commission (TTC) staff has indicated that Rogers Communications Inc. may not meet the federally mandated deadline by the end of this month.
According to a new report to be presented at an upcoming TTC board meeting, the rollout of 5G by Rogers is at risk of missing targets due to various challenges within the transit system itself, rather than the efforts of the company.
While significant portions of the subway network, especially in downtown areas, have already activated 5G service, progress remains slow in other tunnel sections. The federal government imposed conditions on Rogers in 2023, requiring a certain percentage of subway tunnels to have voice, text, and data services activated by specific deadlines.
The TTC report projects that 70% of tunnels will be completed by the end of this year, with 88% expected to be finished by the end of 2026. The completion of the entire project is now anticipated by the second quarter of 2027, attributing the delays to maintenance issues and restricted work windows.
Maintenance challenges, including asbestos removal and the reprioritization of resources for essential activities, have hindered the project timeline. Rogers has been working during overnight and weekend construction hours to minimize disruption to subway riders, but canceled closures have impacted the schedule.
Despite the setbacks, Rogers began upgrading the subway cellular network in 2023 and has made progress in extending coverage across various subway lines. Collaboration with other carriers, such as Bell Canada and Telus Corp., has expanded access to the wireless network for passengers.
As Rogers continues to activate 5G service in completed sections of the subway, work is ongoing to enhance coverage along different lines. The project’s next steps involve equipment installation, station support, asbestos abatement, and testing to ensure the project’s successful completion.