Montreal’s Notre-Dame Hospital has recently implemented enhanced security measures in its emergency room to address concerns raised by frontline staff regarding safety issues related to mental health incidents. These measures include the installation of wooden utensils, panic buttons for staff, reinforced waiting areas, and fixed walk-through metal detectors.
According to union wellness and prevention officer Loudwige Joseph, these new security measures have already made a significant impact, leading to a reduction in reports of risky situations within the emergency room.
The hospital management and union officials stress the importance of these security enhancements, emphasizing that emergency room staff often face challenging situations when caring for patients in critical condition, especially when confronted with individuals experiencing mental health crises or substance-use issues. The goal of these measures is to ensure the safety of patients, visitors, and staff members.
Isabelle Allaire, the interim director of nursing at the CIUSSS du Centre-Sud-de-l’Île-de-Montréal, stated that incidents of violence in the emergency room have been on the rise since 2022. Following a specific altercation in November 2023, where additional security measures were deemed necessary, the hospital took steps to improve security within the ER.
One notable change was the installation of a permanent walk-through metal detector on Christmas Eve, replacing the previous portable detectors. Allaire highlighted the importance of creating a secure environment, particularly for individuals who may have witnessed violent incidents.
In response to demands from the union representing CIUSSS du Centre-Sud workers, additional security measures were implemented, including the presence of ISPS officers specializing in de-escalation and security. These officers aim to address potential security threats effectively.
Other modifications in the hospital’s security protocols include using wooden utensils instead of standard cafeteria cutlery, securing trash cans to prevent their use as weapons, and providing staff with panic buttons for immediate assistance in case of emergencies.
Despite the relatively low cost of these measures, hospital officials emphasize their commitment to prioritizing the safety of employees, patients, and visitors. Allaire reiterated that these security enhancements will remain in place to ensure a secure environment within the hospital.
