As Line 5 Eglinton, the new rapid transit route, welcomes an influx of riders, concerns about accessibility issues at several stations are being raised by commuters along the Eglinton Crosstown LRT corridor.
After a lengthy construction process, Line 5 Eglinton recently entered its “introductory” service phase, garnering praise from many for its improved transportation options. However, reports of reduced accessibility at specific stations have surfaced, drawing attention to the challenges faced by individuals with disabilities.
Em Daigle, a long-time advocate for the disabled community residing near Mount Dennis station, has eagerly awaited the enhanced accessibility promised by the Eglinton Crosstown route. For individuals like Daigle, the new line signifies greater independence, reduced reliance on transfers and local buses, and decreased need for specialized transportation services.
During a tour of Mount Dennis station, Daigle highlighted concerns, particularly focusing on the temporary closure of an elevator crucial for connecting various transit platforms. The alternative route provided posed safety risks and inconveniences for passengers, especially those with mobility limitations.
Additional issues raised included poorly designed elevators, inadequate signage, lack of seating, malfunctioning fare gates, and confusing station layouts. Daigle emphasized the importance of addressing these accessibility barriers to ensure the safety and convenience of all passengers.
While Metrolinx and the TTC were contacted for responses to the raised concerns, specific answers regarding the station issues remained pending. The collaboration between various entities involved in the operation of Line 5 has led to a lack of clarity in addressing accessibility challenges promptly.
At Don Valley station, the closure of a key elevator without proper notification has caused inconvenience for passengers, particularly those with disabilities. Accessibility barriers such as hoarding and unclear directions have further complicated the commuting experience for riders.
Despite the ongoing struggles to improve accessibility in Toronto’s transit system, advocates like Daigle emphasize the importance of prioritizing the needs of individuals with disabilities and ensuring that public transportation remains inclusive for all.